FAQs

The AI Accelerator is a 2-day, in-person working workshop for MSP owners and executive leaders. You will design a real AI practice for your MSP, including what to sell, how to deliver it, and how to use AI internally to protect margins, drive growth, and increase enterprise value.

This is not theory or AI hype. You build real strategy, services, and systems in the room.

The AI Accelerator takes place January 12–13, 2026, in Jersey City, New Jersey.

Seats are intentionally limited to ensure hands-on work, peer discussion, and direct coaching.

You will leave with usable, MSP-ready deliverables, including:

  • A sellable AI service with pricing and scope.
  • A 90-day AI growth plan.
  • A prioritized internal automation roadmap.
  • AI governance guardrails for your MSP and your clients.

These are deliverables you can use immediately with your team and clients.

The program is structured intentionally across two days:

Day 1: Strategy, positioning, and selling AI

Designed for CEOs and owners focused on go-to-market, offers, and revenue.

Day 2: Execution, automation, and delivery

Designed for operators focused on implementation, systems, and scale.

You can attend either day independently, but attending both delivers the full strategy-to-execution experience.

This is a working session. During the two days, you will actively build:

  • Your MSP’s AI service offer and pricing.
  • Internal automations to reduce labor and increase margins.
  • Client-facing AI use cases you can sell and deliver.
  • Governance and risk guardrails to protect trust.

You are not leaving with ideas. You are leaving with decisions and plans.

Yes. Every use case is drawn from real MSP operations and SMB client environments.

Examples include:

  • Automated ticket triage and resolution.
  • Password resets and access request automation.
  • AI-powered QBR narratives and client health scoring.
  • Lead capture, CRM automation, and follow-up sequences.
  • AI governance and Microsoft 365 readiness.

 

These are battle-tested use cases MSPs are actively using today.

You’ll be coached by Joe Stolte and Gus Van Dender, entrepreneurs who turn AI into real strategy and repeatable systems. Joe Stolte is a serial entrepreneur, described as an Inc. entrepreneur, with experience tied to a GrowFlow exit and helping take Lottery.com public (reported $526M). He also recently built and exited an AI company and brings a revenue-first lens to AI for MSP and SMB founders. Gus Van Dender is a serial entrepreneur who builds backend and AI systems for coaching, education, and SMBs. He teaches practical AI adoption that turns bottlenecks into breakthroughs through execution-ready workflows.

That is completely fine. Day 1 is designed for CEOs and owners focused on strategy, positioning, and selling AI. Day 2 is designed for operators focused on execution and delivery. You can attend either day independently. All sessions are recorded and available in our LMS the day after the event, so you will not miss the content. Attending both days gives you the full strategy-to-execution experience.

Yes, if you want aligned execution. You will set the strategy, offers, and priorities on Day 1. Your COO or operations lead will turn that into an implementation plan on Day 2. You will leave aligned on what to do, how to do it, and who owns each step.

Even better. This program is ideal for MSPs already experimenting with AI. You will pressure-test your current approach, compare it against proven frameworks, get peer feedback, and uncover gaps or missed opportunities. Many attendees come to sharpen and scale what they are already doing.

No. This is a working session. Every block includes hands-on time where you will build your AI offers, pricing, target client profile, automation roadmap, and AI policy in real time. Facilitators and peers are there to guide, challenge, and refine your work.

Welcome back. This in-person experience builds on what you learned with new content, deeper execution, and the added value of live collaboration. Many alumni say the in-room work accelerates clarity, confidence, and momentum. We are also exploring peer mentor roles for past attendees.

You will not be left on your own. After the program, you are eligible to join our weekly AI Connection Calls with MSP leaders who are actively implementing and sharing real-world use cases. We also share what is working inside IT By Design as we build and deploy AI systems ourselves. This gives you continuous access to fresh ideas, proven workflows, and practical examples you can apply immediately.

We stand behind the experience. Attend Day 1 with a $500 deposit. If you do not walk away with clear, actionable deliverables you can use immediately, you can skip Day 2 and receive your $500 back plus a $100 credit toward Build IT or any IT By Design service. No questions asked.

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