IT By Design

Depend On Us for 24X7 Onsite Support

Not every problem can be fixed remotely. Having certified engineers that can provide onsite support for your network, during business critical situations, is key. With highly skilled and fully certified engineers available 24×7 for onsite support, with a 4 hour onsite support SLA for our clients, it’s this type of response and complete support that makes ITBD a leader in our industry.

From receipt to resolution, our engineers will be your one-stop 24×7 resource for any and all of your IT support needs.

So whether your server has crashed, you need an engineer with a specific specialization or maybe a desktop has a virus beyond repair, our talented team of onsite engineers are ready and available to assist in all of your IT support needs.

We provide onsite support services directly in the following markets:


Giving you the biggest bang for your buck – ITBD excels at providing the most robust service offering, with process driven high availability support, at a price your organization can value.

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