IT By Design

What Makes Us Different?

  • All Certified Engineers
  • True 24x7 Live Help Desk
  • Proactive Approach
  • Exceptional Customer Service
  • ITBD-Owned Network Operations Center
  • Transparency Through Consistent Documentation
  • Minority Women-Owned Business

Strategy & Implementation

A Full Service IT Provider Focused On YOU

IT By Design is a full service IT solutions provider based in Manhattan with offices in New Jersey, a global Network Operations Center, and Data Centers in New York and Arizona. Established in 1998, the ITBD support model has been driven by our customer-centric philosophy and a proactive approach to IT services.

Moving Your Business Forward With Technology
As true consultants, we’re about making sure that your technology moves your business forward, rather than holding your potential back. Our Live Help Desk is available 24x7x365, enabling our certified engineers to take care of the health of your network around the clock. From preparation to implementation to post-project support, our team will design solutions specific to your business needs.

Leveraging Your Technology Effectively Is Our Mission
IT By Design’s mission is to help you efficiently and effectively manage your technology so that you obtain the greatest ROI of your investment. Whether it’s helping with day-to-day IT issues, upgrading to the latest version of Exchange or taking your network into the cloud, we are your trusted resource for ALL things IT.

Quick Facts:

  • Founded: 1998
  • Employees: 100+
  • Availability: 24x7x365
  • Response Time: Live Help Desk and up to 4 hour maximum urgent onsite support SLA.
  • Partners: Enterprise Partners with VMware, Dell, HP, Microsoft, Cisco, IBM, Sonicwall, and more.
  • Locations: New York, New Jersey, California, Massachusetts, Washington D.C., Arizona, Chandigarh

Giving you the biggest bang for your buck - ITBD excels at providing the most robust service offering, with process driven high availability support, at a price your organization can value.

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