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OUR SOLUTIONS

staffing

Dedicated, MSP-trained, remote engineers become an extension of your business. You determine the hours and the work, and they operate within your toolsets. It’s like having a full-time employee who works remotely, but at a fraction of the cost.

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helpdesk

24×7 Live Helpdesk designed by an MSP that understands how to effectively support and truly resolve the support needs of your customers. We don’t just monitor alerts, we fix the problems. It’s more than just a NOC, it’s your Helpdesk.

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NOC services

It’s 2 AM – Do you know what your servers are up to? After regular hours, on the weekends, and during holidays, is there someone actually available to answer the call?

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Passion for Excellence

We’re Here to Help

As an MSP ourselves, we understand the challenges MSPs face in staffing qualified resources and meeting the needs of day-to-day service delivery, building a partnership that you can rely on to help grow your business

Our “Passion for Excellence” drives us to be the best partners for our community.

Cost effective solutions DESIGNED for YOUR business

Awards

Our Customers across North America

Canada | USA

Our Community

As a member of the MSP peer community, we understand the “Sharing is Caring” mantra, and work hard to provide resources that add value to our industry peers. We give our MSP peers greater access to resources and people who will share knowledge and help them grow. It’s not just about what we do well, but how we can help each other be successful.

Trusted By:

IT By Design has become a brand synonymous with exceptional talent. Having grown primarily through word of mouth, our satisfied customers say it best. They refer us to their friends, and are happy to be linked with our brand and name. We deeply appreciate their continued support, which helps us grow our product each and every day.

We are proud to be a member of the MSP peer community and work to add value to our peers in the industry.

check out our latest videos

Welcome to ITBD’s NOC

Posted by wlda - Jun. 02, 2017

Day in the Life – Welcome to ITBD!

Posted by wlda - May. 25, 2017

IT By Design

Posted by wlda - May. 25, 2017